Shipping & Returns


Dispatch Times
 We ship your orders between 1-2 working days.

When your order is ready to be dispatched, we'll send you an email with your tracking details so you can follow your products' journeys to you.

Shipping Times:
UK customers - 1 to 3 working days after dispatch.
Europe customers - 3 to 5 working days after dispatch.
Rest of World customers - 3 to 7 working days after dispatch.
ODD END Studio is not responsible for charges, and delays caused by the customs during delivery.

Tracked Shipping Rates:
UK - £4.90
Ireland & EU* - £9.90
USA - £14.90
Worldwide -  £15.90
Free shipping for UK orders of £250 and over.
Free shipping for international orders of £300 and over.
If your country is not listed at the checkout, please contact us at:

You may be subject to import duties, taxes and fees on your purchase once it arrives in your destination country. If so, the shipping company’ll contact you with further information.

Unfortunately, being a small business we cannot take on those costs ourselves.

If returning an order 
To avoid any additional charges and delays getting back to us;
-Please mark your parcel as “Returned Goods” clearly on the outer packaging
-Include a commercial invoice showing it’s a return

If charges are refused please note we would be liable to pay them ourselves, plus the cost of shipping. That would mean we have to deduct those charges from a final refund.

At ODD END, we want you to love your order.
If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition and packaging within 14 days of receipt, ensuring you repackage the returns appropriately to prevent any damage from occurring in transit.
Please inform us at with your tracking number, order number, your reason for the refund, and your full name. Once your goods are accepted back into stock, you will be issued a refund within 7 working days.

Please note that as a small business we are not able to cover the cost of returns postage so we ask you to send it back using tracked postage. We cannot take responsibility for items lost or damaged during transit.

Please allow up to 7 working days for the money to reach your account.

We will endeavour to get your order sent out to you as soon as possible, therefore please contact us immediately if you wish to cancel your order. You can contact us at, however, if your order has already been despatched we will not be liable for the cost of post and packaging.

ODD END is not responsible for charges, and delays caused by the customs during delivery.